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If Screen Product Designers Designed Physical Products

In the past, when someone asked me what my profession was, I would usually say Product Designer. They would immediately ask me what kind of product. Furniture, airplanes, radios, headphones, sex toys? Embarrassed, I would clarify that I meant digital products—“you know, like websites and apps.” To which I would receive a look of confusion.

“I like to call those things products because they make me feel important. But usually, I just work with pixels and make-believe stuff,” I would further explain.

Now I just say I’m a designer.

 

This hasn’t avoided questions, though. I still have to clarify that no, I don’t design interiors, clothes, or lamps (but I would love to!)

I often wonder what would happen if I got to design physical products coming as a screen product designer. Would I follow the same human-centered process or would I try to design pixel-perfect chairs?

Here are some comics exploring this idea.

Note: After each image, there’s a text version of the comic. This is so that they’re a bit more accessible, in case you wonder why the redundancy.

UX Design Process Poster

Download HR Image at: UXDESIGN

The typology of Design Sprints

In this talk from ProductTank San Francisco, Kai Haley (Lead of Design Relations and the Google Sprint Master Academy) and Burgan Shealy (UX Design Lead at Google) share insights into what are the different types of design sprints, and various ways they can be crafted to meet a team’s goals and needs.

At its core, a design sprint is a tool for answering a critical business question through design prototyping and testing with users. The goal is to ensure that you are building the right things for your customers.

What Kinds of Problems can you Solve With a Design Sprint?

This process can be applied to many different needs, from generating a vision for a new product, or redesigning a specific feature or flow for an existing product, to improving a process or defining a brand.

A design sprint can allow the team to take a fresh look at a wide landscape of possibilities, discover and prioritize different solutions to a problem in a fast, iterative way. When possibilities seem too wide to move forward, a sprint can help prioritize and test out what one of the directions might look like “in action”.

Design Sprint Types

In this talk you’ll learn about four different sprints and hear examples on how Google uses them to solve critical problems for companies like Headspace, Google Home Services, Baewindow, or for non-profit companies such as Doctors Without Borders or Tangerine Tutor.

1. Product Sprint – this is one of the most popular methods, and is used to solve challenges like improving the onboarding experience for new users, identifying critical user journeys to understand breakpoints, or generating and testing ideas for new features in order to increase engagement.
2. Process Sprint – this method can be used to improve the process for hiring new employees, define the process for rolling out a new tool, or simplify the process for approving new project.
3. Vision Sprint – a fun and creative way to solve critical problems such as: creating a vision to help homeowners fix problems in their home, defining a new product offering for two years from now in IoT, exploring opportunities around the needs of children and technology.
4. Moonshot sprints – these give you the opportunity to innovate and reimagine your product or service, helping you to make space to explore something that might not necessarily be on your roadmaps. You may be re-imagining how people shop for food, exploring ways to build customer loyalty, or even discovering new models for monetization.

Whatever your challenge is, these methods are a great toolbox you can use and adjust to meet your needs. They allow you to look at a problem with 360 degree view, get alignment for your product & business perspective, and bring your team together to determine where you want your product to go in the future.

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