Tag Archives: product design

The Design Value Index Shows What “Design Thinking” Is Worth

Design-led companies outdo the S&P 500 Index by 228%, says the Design Value Index.

August 31, 2017

IBM CEO Thomas Watson Jr. famously declared “good design is good business.” Jeneanne Rae has the numbers to prove it.

In 2013, Rae, founder of Virginia-based consultancy Motiv Strategies, devised the Design Value Index (DVI), an investment tool she says shows that companies that integrate design thinking into corporate strategy can outpace industry peers by as much as 228%.

The DVI, which Motiv Strategies published in collaboration with the Boston-based non-profit organization for designers, the Design Management Institute, identifies a portfolio of publicly traded companies based on specific design management criteria, and tracks their stock value over a ten-year period, relative to the overall S&P Index.

The latest edition of the annual index, released in late 2016, found that its portfolio of 16 companies showed a 211% return over the S&P 500, marking the third consecutive year that the index has shown an excess of 200% over the S&P. In 2013, the index outperformed the S&P 500 by 228%.

In four years, the DVI has become a favorite reference for designers looking to win over skeptical shareholders, as well as a popular investment tool.

Below, Rae, who recently joined Deloitte’s Federal consulting practice, explains why she created the DVI and shares her insights about what the index can tell us about design trends of the future.

How and why did you develop the DVI?
The president of the Design Management Institute had seen an article I wrote using a stock market index featuring companies that were investing heavily in design. He asked me to create a new, more rigorously derived version because the Institute was constantly being asked for hard proof about the value that design can add to business results. We agreed that I would do the research and analytical work and he would publish the results along with my commentary.

What is the methodology behind the index?
We have six selection criteria for companies that we include in the index:

  1. Design is used at scale across the organization, both within business units and as a centrally managed function with a high degree of influence with its senior leadership team.
  2. Design is clearly built into the structure and processes of the organization, such as its organization charts and process maps.
  3. The design function is managed by an experienced executive or executive-level head of design, with typically 15 to 20 years of design management experience, who can interface with senior leadership.
  4. Design sees a growing level of investment to support its growing influence.
  5. Design is a centrally managed function with a high degree of influence with its senior leadership team
  6. The company has been publicly traded on a U.S. exchange for the last ten years.

Using these criteria, stock prices as of June 30 and Dec 31 are put into the model for the last 10 years. Then, based on a weighted average of the market capitalization of the individual stocks, they are indexed like any other stock, with performance compared to the S&P 500 over the same 10-year period.

What kind of responses have you gotten to the DVI since you started publishing it?
It is my experience that people who are convinced of the value of design are not interested in quantifying it. The CEOs in all of the DVI companies already understand the power of design and do their best to enable it.

Those most interested in quantifying the value of design are the financial people, which shows they many don’t really understand the power of design and what it can do for brand equity, customer satisfaction, mitigating competitive threats or building loyalty.

What are some of the trends you have observed over the years since you started publishing the DVI in 2013?
It no longer takes 10 years to build a highly functional design organization. With the right leadership and senior level support, an enterprise-wide design function that produces results can be built in less and less time.

Furthermore, the widespread use of design as a strategic capability is unlikely to go away anytime soon. In fact, there may be more non-traditional organizations – services, non-profit, management consulting firms, and governments – trying to build design capabilities today than ever before.

Finally, design thinking and co-creation isn’t a fad, but rather a new way for all problem solvers to put the user at the center of a problem to develop solutions from the outside in rather than the inside out. As a result, we see design not as a pure factor that makes our DVI companies’ stocks perform better on the stock market, but rather as a highly integrated and influential force that enables the organization to achieve outsized results.

But the biggest trend among them is how many companies are becoming software driven and need to build useable, intuitive and beautiful interfaces so that people can operate them quickly and effectively. This is harder than it seems and takes a great deal of time, skill and talent to achieve. Many of these companies have built very large design groups of 350 people in just a few years, which is a frenzied amount of hiring and unheard-of growth compared to any time before 2008, the era of the smart phone.

How do you think design will continue to evolve?
One trend I am seeing in my new role with Deloitte’s Federal practice is how the U.S. government is starting to embrace service design methods that other governments such as Singapore, U.K., the Netherlands, New Zealand, Finland and Norway, have used to improve as well as create new government services.

This adoption of service design methods won’t happen overnight but a number of forward-thinking U.S. executives are embracing human-centered design as a way to improve citizen services, as citizens now expect the same type of experience in their customer interactions, whether it is with a brand or government entity.

So what’s the bottom line?
The Design Value Index shows that companies that embrace design understand their customers better than those that don’t. As a result, they grow faster and with higher margins and recover faster during economic downturns.

From Fortune


From Design Management Institute DMI find the 2015 DVI at DMI

Advertisements

Over Fifty Problem Solving Strategies Explained 

https://thedesignthinker.com.au/2017/08/25/over-fifty-problem-solving-strategies-explained-university-of-new-england-une/

Call for Chapters – The Wiley Handbook of Design +ACY- Innovation

Call for Chapters – The Wiley Handbook of Design +ACY- Innovation

Editors
Professor James Woudhuysen, South Bank University (UK)
Professor Martyn Evans, Manchester Metropolitan University (UK)
Dr James Moultrie, Cambridge University (UK)

Summary
This edited volume is a timely and comprehensive collection of thought provoking perspectives from leading thinkers in design and innovation and discusses how design might respond to societal challenges towards 2030 for the benefit of society.

Description
The Wiley Handbook of Design +ACY- Innovation presents an extensive yet pragmatic exploration of the future of design and innovation. It goes further than merely making predictions about the future, rather it provides a compelling and meaningful dialogue regarding the broader economic, political and resource challenges society will face towards 2030 and discuss the potential responses that design can make. In doing so the future landscape of design and innovation is explored from multiple perspectives and aims to provide snapshots of the future that inform the practice and study of design today, and into the next decade.

The handbook places design in the wider global landscape +IBM- across both developed and developing countries +IBM- and provides leading thinkers with the opportunity to interrogate its future. This engagement provides the reader with a highly informed perspective on the broad direction of travel for the future of design and innovation and both qualifies and quantifies future trajectories underpinning its development.

This volume considers the contemporary debates of design and innovation, emerging directions, future challenges, manufacturing models, technological futures, interconnectedness and complexity, digital technologies and the impact of the +IBg-digital+IBk-, the changing role and expectations of the consumer, future skills, knowledge and education agendas, design democratisation, and the ever evolving contribution of design to innovatory ways of thinking, doing and being.

An international perspective is provided through case studies, interviews and cutting-edge research. It comprises six main sections:

1.          Foundations +IBM- Foundations for thinking about the future of design

2.          Sectors +IBM- A critique of design and innovation from a sectorial perspective

3.          Skills +IBM- The future of design skills, knowledge and education

4.          Geographies +IBM- Design across the world, regions and nations

5.          Challenges +IBM- Addressing grand challenges through design and innovation

6.          Manifesto +IBM- A Design Manifesto for 2030: Learning from the future to inform the present

Call for Chapter Contributions
We are seeking proposals for chapters for The Wiley Handbook of Design and Innovation in particular around the following themes:

–             Digital Devices

–             Automotive Design

–             Design in the United States

–             Design in South Korea

–             Design in Japan

–             Design in Latin America

Next Steps
If you would like to put forward a proposal for a chapter in the Wiley Handbook of Design +ACY- Innovation please submit to the editors your proposed chapter title and provide an outline summary of your preferred contribution (up to 300 words).

If you require any further information, or need clarification, do not hesitate to contact the editors.

Martyn, James and James

Professor Martyn Evans
Manchester School of Art
Manchester Metropolitan University
W: http://www.art.mmu.ac.uk/profile/mevans

Contact details:
Professor Martyn Evans, martyn.evans+AEA-mmu.ac.uk+ADw-mailto:martyn.evans+AEA-mmu.ac.uk+AD4-
Professor James Woudhuysen, james+AEA-woudhuysen.com+ADw-mailto:james+AEA-woudhuysen.com+AD4-
Dr James Moultrie, jm329+AEA-cam.ac.uk+ADw-mailto:jm329+AEA-cam.ac.uk+AD4-

Social Justice Repair Kit

The goal of this project is to help youth movements and social justice initiatives to:

  • become welcoming environments for youth with learning differences, and
  • benefit from the advantages of inclusive design.

The project will provide a hub:

  • with toolkits, applications and examples
  • to share, repurpose and reuse resources.

The kit will be openly available to any group or individual hosting youth movements, youth action events and social justice movements.

VISIT > Social Justice!!

More info at Wiki

Big brands – big design mistakes at Museum of Failure

A new museum dedicated to cataloguing design and innovation failures opens in Sweden this week, with exhibits ranging from a Donald Trump board game to a range of microwave meals from toothpaste brand Colgate.

Visit the museum at: DESIGNWEEK